Shipping policy

At EVGORTEAK, we are committed to delivering your furniture safely and efficiently. Please review our shipping policy to understand our delivery process, timelines, and responsibilities.

Order Processing

All orders are processed after successful payment confirmation and order verification.

Orders are typically processed within 2–5 business days.
Customized, made-to-order, or special furniture pieces may require additional processing time.
Customers will receive order confirmation and shipping updates via email or phone.

Shipping Coverage

We currently ship across most locations within India.

Delivery availability may vary depending on the serviceability of your location and logistics partner coverage.

Delivery Timeline

Estimated delivery timelines are as follows:

Metro Cities: 5–10 Business Days
Tier 2 & Tier 3 Cities: 7–15 Business Days
Remote Locations: 10–20 Business Days

Please note that delivery timelines are estimates and may vary due to weather conditions, transportation delays, public holidays, operational challenges, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before order confirmation.

Any additional charges for special delivery requests, remote locations, or expedited shipping will be communicated to the customer before dispatch.

Delivery Process

Upon dispatch, customers may receive shipment tracking information where available.

For large furniture items, delivery schedules may be coordinated directly with the customer to ensure a smooth delivery experience.

Customers are requested to ensure that:

The delivery address is accurate and complete.
Someone is available to receive the shipment.
Adequate access is available for large furniture items.

Inspection Upon Delivery

Customers are advised to inspect their order immediately upon delivery.

If the package appears damaged, tampered with, or incomplete, please:

Record a complete unboxing video.
Take clear photographs of the package and product.
Contact us within 48 hours of delivery.

Damage claims submitted without an unboxing video may not be eligible for review.

Delayed Deliveries

While EVGORTEAK strives to deliver all orders on time, delays may occasionally occur due to circumstances beyond our control.

EVGORTEAK shall not be held responsible for delays caused by:

Logistics providers
Natural disasters
Weather disruptions
Government restrictions
Public holidays
Transportation issues
Force majeure events

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

EVGORTEAK shall not be liable for delays, additional charges, or delivery failures resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Shipments

If a shipment is lost or arrives damaged, customers must contact us promptly with all relevant details, photographs, and video evidence.

Each case will be reviewed individually, and appropriate action will be taken based on the findings of our support and logistics teams.

Contact Us

For shipping-related questions, please contact:

EVGORTEAK

Email: mushahidraza57@gmail.com

Phone: +91 77389243432

Address:
Shop No.10, Chaturvedi Compound, Opp. Good Luck Restaurant,
Oshiwara Bridge, S.V. Road, Jogeshwari (W), Mumbai – 400102